1.- USE OF PERSONAL DATA
SERNATUR defines Use of Personal Data based on technical procedures, which can be automated where the collection, registration, storage, organization, storage, conservation, consultation, modification, use, elimination, blocking, communication (dissemination or transfer) is performed. It also includes any form of processing where the interconnection, access, and adequacy of personal data collected is facilitated.
The purpose of use of personal data collected in its different channels will be in accordance with the objectives of SERNATUR, which are:
International promotion of Chile as a tourist destination.
Optimize the user’s experience in our channels.
Personal data collected only for the purposes mentioned above. Excluded from this restriction are the potential uses in statistical actions, where the anonymity of the information is guaranteed.
SERNATUR will use personal data with the prior, express, and informed consent of the owner of such data. It is the responsibility of the owner of the personal data to read these Privacy Terms, since by accepting them, consent is given for the use of the data collected for the aforementioned purposes.
3.- TRANSFER OF PERSONAL DATA
The personal data collected by SERNATUR will not be forwarded to third parties, with the exception of the following cases:
SERNATUR may send the personal data of its users to other State agencies, in accordance with the dispositions of Act 19.628.
SERNATUR, if required judicially, shall send personal data of involved users.
SERNATUR may send to third parties statistical information developed from the personal data of its users, without the express consent of the owner, when it is not possible to individually identify the owners from such data, in accordance with the Law.
SERNATUR may send to third parties statistical information developed from the personal data of its users, without the express consent of the owner, when it is not possible to identify the owners individually from said data, in accordance with the Law.
Internal pages of site visited by users
Websites other than www.chile.travel that the user has visited before entering the site.
5.- REGARDING THE RIGHTS OF USERS ON DATA COLLECTED
The user may at any time exercise the rights granted by Act No. 19.628 and subsequent amendments. Regarding the Chile.travel website, the user may specifically:
(a) Request information regarding the data banks for which the agencies are responsible, the legal basis for their existence, their purpose, types of data stored, and description of the universe of persons it comprises;
(b) Request information on the data relating to the user, its origin and recipients, the purpose of storage and the individualization of the persons or organizations to which your data is regularly sent;
(c) To request the deletion or cancellation of the data provided when the user so desires, if applicable;
(d) To oppose the use of the user’s personal data for statistical purposes;
(e) To exercise their rights, users may use the options available at Sernatur through its contact system.